Privacy Policy

1) Introduction and Contact Information of the Data Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about the handling of your personal data when using our services, including our website and our game server. Personal data are all data with which you can be personally identified.

1.2 The data controller for the processing of these services in accordance with the General Data Protection Regulation (GDPR) is ScheKo GmbH, Dornhofstraße 36, 63263 Neu-Isenburg, Germany, Tel .: +49 6102 7981223, Email: [email protected]. The data controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

2) Data Collection When Using Our Services

2.1 When using our services for purely informational purposes, i.e., without registration or other data transmission, we only collect the data that your browser sends to our server (so-called "server log files"). When you use our services, we collect the following technically necessary data to enable you to use the services:

• Our used services
• Date and time of access
• Amount of data sent in bytes
• Source/reference from which you accessed the services
• Used IP address (if applicable: in anonymized form)

Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability, quality, and functionality of our services. There is no further disclosure or other use of the data. However, we reserve the right to subsequently check the server log files if there are specific indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the data controller), these services use SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser's address bar.

3) Cookies

Cookies are small text files placed on your computer by websites and sometimes by emails. They provide useful information to organizations, which helps to make your visits to their websites more effective and efficient. We use cookies to ensure that we are able to understand how you use our websites and to ensure that we can make improvements to the websites. Cookies do not contain any personal or confidential information about you.

If individual cookies used by us also process personal data, the processing is carried out in accordance with Art. 6 Para. 1 lit. b GDPR either for the performance of a contract, in accordance with Art. 6 Para. 1 lit. a GDPR in the case of consent given, or in accordance with Art. 6 Para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit our website or use our Platform and some services and functionalities we offer may not work. To restrict or handle cookies, please see the ‘Help’ section of your internet browser.

See also: Use of Cookies / Cookie Policy

4) Contact

In the context of contacting us (e.g., via contact form or email), personal data is processed - solely for the purpose of handling and responding to your request and only to the extent necessary for this purpose.

The legal basis for processing this data is our legitimate interest in responding to your request pursuant to Art. 6 Para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, an additional legal basis for processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted when it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no legal retention obligations.

If you have any questions or concerns with respect to this Privacy Policy please feel free to contact is at [email protected].

4.1 Grievance Redressal

Individuals may lodge a grievance by sending a written complaint to the Grievance Officer via email or mail, clearly stating the nature of the grievance and providing any supporting documentation. We have appointed a Grievance Officer to oversee the redressal of privacy-related grievances. The contact details of the Grievance Officer are as follows:

ScheKo GmbH
Niklas Marx
Grievance Officer
Dornhofstraße 36
63263 Neu-Isenburg
Germany

Email: [email protected]

5) Comment Function

In the context of the comment function on this website, in addition to your comment, information on the time of creation of the comment and the commentator name you have chosen will be stored and published on this website. Furthermore, your IP address will be logged and stored. This storage of the IP address is for security reasons and in the event that the affected person violates the rights of third parties or posts unlawful content through a submitted comment. We need your email address to contact you if a third party should object to your published content as unlawful.

The legal bases for storing your data are Art. 6 Para. 1 lit. b and f GDPR. We reserve the right to delete comments if they are objected to as unlawful by third parties.

Subsequent comments can be subscribed to by you as a user. You will receive a confirmation email for this purpose to ensure that you are the owner of the specified email address (double opt-in procedure). The legal basis for data processing in the case of subscribing to comments is Art. 6 Para. 1 lit. a GDPR. You can unsubscribe from ongoing comment subscriptions at any time with effect for the future; please refer to the confirmation email for more information about the cancellation option.

6) Data Processing When Opening a Customer Account

In accordance with Art. 6 Para. 1 lit. b GDPR, personal data will continue to be collected and processed in the required scope if you provide it to us when opening a customer account. You can find out which data is required for opening an account in the input mask of the corresponding form on our website.

Deletion of your customer account is possible at any time and can be done by sending a message to the aforementioned address of the controller. After deletion of your customer account, your data will be deleted provided that all contracts concluded via the account have been completely processed, there are no legal retention periods, and there is no legitimate interest on our part in continuing to store the data.

7) Use of Customer Data for Direct Advertising

7.1 Subscription to our email newsletter

By voluntarily registering for our email newsletter, you will be regularly informed about our latest offers and news. Providing your email address is a mandatory requirement to receive the newsletter. Additional optional information allows us to address you individually and tailor the content to better suit your needs. Fundamentally, this process follows the proven "opt-in" procedure, ensuring that you only receive the newsletter once you have actively given your consent to receive it by checking the corresponding checkbox during the registration process.

Confirming your consent via the mentioned checkbox implies, according to Article 6(1)(a) of the General Data Protection Regulation (GDPR), your consent to the use of your personal data. We document the IP address assigned to you as well as the exact date and time of registration. This data collection primarily serves the traceability of any abuses related to your email address at later points in time. Any data collected during the registration process is strictly purpose-bound and will only be used for sending the newsletter.

Your right to revoke your newsletter subscription at any time is available to you through the unsubscribe link integrated in the newsletter. Upon exercising this right, your email address will be promptly removed from our distribution list, unless you have expressly consented to further use of your data or there is a legal basis that authorizes us to continue processing your data. We will inform you about such legal bases in our privacy policy.

8) Data Processing for Order Processing

8.1 To the extent necessary for the processing of contracts for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 Para. 1 lit. b GDPR.

If we owe you updates for goods with digital elements or for digital products based on a corresponding contract, we process the contact data (name, address, email address) transmitted by you when ordering in order to inform you personally about upcoming updates within the legally prescribed period of time in accordance with our legal obligations pursuant to Art. 6 Para. 1 lit. c GDPR via a suitable communication channel (e.g., postal or email). Your contact details are strictly used for communications about updates owed by us and processed by us for this purpose only to the extent necessary for the respective information.

We also work with the following service provider(s) to process your order, who support us in whole or in part in carrying out concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

8.2 Use of Payment Service Providers (Payment Services)

- PayPal

On this website, one or more online payment methods of the following provider are available: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

When selecting a payment method from the provider where you make advance payments, your payment data provided during the ordering process (including name, address, bank and payment card information, currency, and transaction number) as well as information about the content of your order will be disclosed in accordance with Art. 6 Para. 1 lit. b GDPR. In this case, your data will only be disclosed to the provider for the purpose of processing payments and only to the extent necessary.

When selecting a payment method where we make advance payments, you will also be asked to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, email address, telephone number, if applicable, data for an alternative payment method) during the order process.

To maintain our legitimate interest in determining your creditworthiness in such cases, this data will be forwarded by us to the provider for the purpose of a credit check in accordance with Art. 6 Para. 1 lit. f GDPR. The provider checks based on the personal data provided by you as well as additional data (such as shopping cart, invoice amount, order history, payment experiences) whether the selected payment option can be granted in view of payment and/or default risks.

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. Address data, among other things, are included in the calculation of the score values.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for the contractually compliant processing of payments.

- Kinguin

On this website, one or more online payment methods of the following provider are available: Kinguin Digital Limited - with its registered office in Hong Kong, 8/F On Hing Building, On Hing Terrace, Central, Hong Kong, with a company number 2535963

When selecting a payment method from the provider where you make advance payments, your payment data provided during the ordering process (including name, address, bank and payment card information, currency, and transaction number) as well as information about the content of your order will be disclosed in accordance with Art. 6 Para. 1 lit. b GDPR. In this case, your data will only be disclosed to the provider for the purpose of processing payments and only to the extent necessary.

When selecting a payment method where we make advance payments, you will also be asked to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, email address, telephone number, if applicable, data for an alternative payment method) during the order process.

To maintain our legitimate interest in determining your creditworthiness in such cases, this data will be forwarded by us to the provider for the purpose of a credit check in accordance with Art. 6 Para. 1 lit. f GDPR. The provider checks based on the personal data provided by you as well as additional data (such as shopping cart, invoice amount, order history, payment experiences) whether the selected payment option can be granted in view of payment and/or default risks.

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. Address data, among other things, are included in the calculation of the score values.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for the contractually compliant processing of payments.

9) Reminder of Uncompleted Orders and Reactivation Campaigns

We would like to alert you that in certain cases, we may send email reminders regarding uncompleted orders if products were added to the cart during the ordering process but the purchase was not finalized. These reminders aim to provide you with the opportunity to continue your purchase.

In addition, we reserve the right to conduct reactivation campaigns. These may include offering bonus deals or special promotions to customers who have not made any purchases over a specific period. The duration of this period is internally determined and based on comprehensive analyses of customer behavior and business criteria.

The processing of your data for these purposes is based on our legitimate interest in completing sales under Article 6(1)(f) of the GDPR.

You have the right to opt out of further reminders or reactivation campaigns of this nature at any time. If you do not wish to receive further notifications or offers, you can express this by clicking on the unsubscribe link in the corresponding email.

10) Page Functionality

10.1 Instagram Plugins

Plugins of the social network of the following provider are used on our website: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

These plugins allow direct interactions with content on the social network.

To increase the protection of your data when visiting our website, the plugins are initially deactivated by means of the so-called "2-click" or "Shariff" solution integrated into the page.

This integration ensures that when a page of our website containing such plugins is called up, no connection is initially established with the servers of the provider.

Only when you activate the plugins and thereby give your consent to data transmission in accordance with Art. 6 Para. 1 lit. a GDPR, does your browser establish a direct connection to the servers of the provider. Regardless of whether you are logged into an existing user profile, certain information about your used terminal device (including your IP address), your browser, and your page history is transmitted to the provider and may be processed there.

If you are logged into an existing user profile on the provider's social network, information about interactions performed via the plugins may also be published there and displayed to your contacts.
You can revoke your consent at any time by deactivating the activated plugin by clicking on it again. However, the revocation does not affect the data that has already been transferred to the provider.

Data may also be transferred to: Meta Platforms Inc., USA

We have concluded a data processing agreement with the provider that ensures the protection of the data of our page visitors and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider refers to the EU-US Privacy Shield, which, based on an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

10.2 X-Plugins

Plugins of the social network of the following provider are used on our website: Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland

These plugins allow direct interactions with content on the social network.

To increase the protection of your data when visiting our website, the plugins are initially deactivated by means of the so-called "2-click" or "Shariff" solution integrated into the page.

This integration ensures that when a page of our website containing such plugins is called up, no connection is initially established with the servers of the provider.

Only when you activate the plugins and thereby give your consent to data transmission in accordance with Art. 6 Para. 1 lit. a GDPR, does your browser establish a direct connection to the servers of the provider. Regardless of whether you are logged into an existing user profile, certain information about your used terminal device (including your IP address), your browser, and your page history is transmitted to the provider and may be processed there.

If you are logged into an existing user profile on the provider's social network, information about interactions performed via the plugins may also be published there and displayed to your contacts.
You can revoke your consent at any time by deactivating the activated plugin by clicking on it again. However, the revocation does not affect the data that has already been transferred to the provider.

Data may also be transferred to: X Corp., USA

We have concluded a data processing agreement with the provider that ensures the protection of the data of our page visitors and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider refers to standard contractual clauses of the European Commission that are intended to ensure compliance with the European level of data protection.

10.3 Youtube

This website uses plugins to display and play videos of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC., USA

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of the provider in order to load the plugin. Certain information, including your IP address, is transmitted to the provider.

If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, create playback statistics, and prevent abusive behavior.

If you are logged into a user account with the provider during your visit to the site, your data will be directly associated with your account when you click on a video. If you do not want this assignment to your account, you must log out before activating the playback button.

All of the aforementioned processing, in particular the setting of cookies to read information on the terminal device used, only takes place if you have given us your express consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke the consent given at any time with effect for the future by deactivating this service via the "Cookie Consent Tool" provided on the website.

For data transfers to the USA, the provider refers to the EU-US Privacy Shield, which, based on an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

11) Tools and Miscellaneous

11.1 Cloudflare

This website uses the service of the following provider for security purposes: Cloudflare, Inc., 101 Townsend St. San Francisco, CA 94107, USA

The provider protects the website and the associated IT infrastructure against unauthorized third-party access, cyber attacks, viruses, and malware. The provider collects the IP addresses of users and, if necessary, additional data about your behavior on our website (in particular, accessed URLs and header information) to detect and ward off illegitimate page accesses and threats. The captured IP address is compared with a list of known attackers. If the captured IP address is identified as a security risk, the provider may automatically block it from accessing the site. The information collected in this way is transmitted to a server of the provider and stored there.

The data processing described takes place in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interests in protecting the website from harmful cyber attacks and in safeguarding the structural and data integrity and security.

We have concluded a data processing agreement with the provider that ensures the protection of the data of our page visitors and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider refers to the EU-US Privacy Shield, which, based on an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

11.2 SendGrid

For communication purposes, this website utilizes the services of SendGrid, Inc., located at 1801 California St Ste 500, Denver, CO, 80202-2618, USA, for email delivery and the efficient management of email campaigns.

SendGrid's functionalities encompass the effective control of email campaigns, monitoring deliverability, analyzing user data, and optimizing email performance. This platform enables the sending of personalized and targeted emails, ensuring maximum deliverability and tracking user interactions.

Email communication on this website is efficiently and reliably facilitated by SendGrid. The use of this platform guarantees a high-quality service.

In accordance with the provisions of the General Data Protection Regulation (GDPR), we commit to ensuring that all personal data processed within the scope of our email campaigns is protected and handled in accordance with applicable data protection laws. SendGrid allows us to manage recipients' consent and ensures that our email communication complies with the strict requirements of the GDPR.

We respect your right to privacy and transparency. Therefore, we place great importance on informing you about how your data is used. You have the option to manage your consent for receiving emails and to unsubscribe from our email campaigns, exercising your right to informational self-determination.

12) Rights of the Data Subject

12.1 The applicable data protection law grants you the following data subject rights (information and intervention rights vis-à-vis the data controller), whereby reference is made to the legal basis for the respective prerequisites for exercise:

• Right to information pursuant to Art. 15 GDPR;
• Right to rectification pursuant to Art. 16 GDPR;
• Right to erasure pursuant to Art. 17 GDPR;
• Right to restriction of processing pursuant to Art. 18 GDPR;
• Right to notification pursuant to Art. 19 GDPR;
• Right to data portability pursuant to Art. 20 GDPR;
• Right to revoke consent granted pursuant to Art. 7 Para. 3 GDPR;
• Right to lodge a complaint pursuant to Art. 77 GDPR.

12.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA WITHIN THE CONTEXT OF A BALANCING OF INTERESTS BASED ON OUR PREDOMINANT LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE AFFECTED DATA. HOWEVER, FURTHER PROCESSING MAY BE RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT ADVERTISING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH ADVERTISING. YOU CAN EXERCISE YOUR OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE AFFECTED DATA FOR DIRECT ADVERTISING PURPOSES.

13) Duration of storage of personal data

The duration of storage of personal data is based on the respective legal basis, the purpose of processing, and – if applicable – additionally on the respective statutory retention period (e.g., commercial and tax retention periods).

When processing personal data based on explicit consent according to Art. 6 para. 1 lit. a GDPR, the affected data will be stored until you revoke your consent.

If there are statutory retention periods for data processed in the context of contractual or similar obligations based on Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the retention periods, provided it is no longer necessary for contract fulfillment or initiation and/or there is no longer a legitimate interest on our part for further storage.

When processing personal data based on Art. 6 para. 1 lit. f GDPR, this data will be stored until you exercise your right to object according to Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims.

When processing personal data for the purpose of direct marketing based on Art. 6 para. 1 lit. f GDPR, this data will be stored until you exercise your right to object according to Art. 21 para. 2 GDPR.

Unless otherwise specified in the other information in this statement about specific processing situations, stored personal data will be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.

14) Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time to adapt it to changed legal requirements or new developments in our services. We will notify you of any changes in a timely manner and, if necessary, request your consent. The current version of the Privacy Policy is available on our website at all times. Please check this page regularly for updates. Your continued use of our services after changes to this Privacy Policy are published constitutes your consent to the updated terms.

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